Support Services at ZIS is committed to serving our clientele in resolving their product, service, and solutions concerns appropriately and ensuring that we assist in our client's accomplishments.

Experts at ZIS have extensive experience in helping our clients in enhancing their business and technologies depending on their range of industry. Our support is available 24 x 7 through e-mail or Web.

What ERP Packages we have expertise in?

ZIS specializes in implementing the following ERP packages.

• PEOPLESOFT
• SAP

PEOPLESOFT: We provide support in implementing and maintaining the Peoplesoft application for our clients.

• Financial Management Solutions
• Human Capital Management
• Enterprise Performance Management
• People Tools

SAP: Our SAP practice provides implementation assistance as well as support for on going operations. Some of the areas in which we have expertise are:

• Sales and Distribution
• Material Management
• Finance and Controlling
• Production Planning
• Human Resources
• Project Systems
• Plant Maintenance
• ABAP
• ALE technology
• SAP Basis
• SAP BW
• Integrating SAP with middleware ( Business Connector, webMethods, SeeBeyond, Tibco, MQ etc )

CRM

What CRM Packages we have expertise in?

Our CRM practice offers the implementation and the support services in the following CRM packages:

• PEOPLESOFT
• MYSAP.COM

PEOPLESOFT: Some of the CRM modules in which we have expertise are:

• Helpdesk for Human Resources
• Order Capture
• Sales
• Telemarketing

MYSAP.COM: Our SAP CRM experience spans the breadth of the CRM modules including:

• Sales Analytics
• Enterprise Intelligence
• Campaign management
• Lead management
• Opportunity management
• Internet pricing and configuration

EAI

What EAI Packages we have expertise in?

Our experienced EAI team will help you select, design and deploy the most appropriate EAI solution for your company. Some of the EAI applications we have expertise in are:

• SEEBEYOND
• Other Web Technologies

SEEBEYOND: What's SeeBeyond for us?

You could go beyond the current capabilities of eAI. Solve business problems using technology assets you already own. Reduce cycle times, lower operating costs and improve management control.

• Common Development and Management Environments for Ease of Use
• Graphical Java & XSLT Collaboration Editors Eliminate Programming
• Common UDDI Repository for Managing all Integrations
• Enterprise-Scale Integration Change Management Lowers TCO
• Common Connectivity Framework, Accelerates Integration with Web Service enabled, JCA Adapters
• Open Business Process Modeling and Execution with BPMN (Business Process Modeling Notation) and BPEL4WS (Business Process Execution Language for Web Services)
• Open B2B Choreography for Trading Partner Integration
• SeeBeyond - Web Service enabled business processes that handle the message security, enveloping, acknowledgements, etc for protocols such as AS2, X12, EDIFACT, Rosetta Net, HIPAA, NCPDP, CIDX, and ebXML
• Complete J2EE platform
• Automates J2EE Monitoring & Management

SeeBeyond Products:

• eGate Integrator
• eInsight Business Process Manager
• eVision Studio
• ePortal
• eTL Integrator
• eXchange Integrator
• eView Studio
• eBAM Studio
• eIndex Global Identifier

We will help you, work with you, walk with you for successful implementation of your eAI projects, Our Customers/Clients recognize us as the 'Quality Providers'. We just don't use the 'Quality' as the buzzword we mean it. For the following Customers/Clients, either directly or indirectly with our preferred vendors, we successfully implemented one or more of the above products.

• CONOCOPHILLIPS
• BLUE CROSS BLUE SHIELD
• DICE TECHNOLOGIES
• ALL STATE
• DIRECT TV
• SOUTH FLORIDA WATER MANAGEMENT DISTRICT
• SEEBEYOND

Other Web Technologies: Some of the other Web Technologies we have expertise in are:

• WEBMETHODS
• WEBLOGIC
• WEBSPHERE MQ
• VITRIA
• TIBCO

WEB TECHNOLOGIES

Some of the Web Technologies we have expertise in are:

• WEBMETHODS:
• WEBLOGIC:
• WEBSPHEREMQ:
• VITRIA:
• TIBCO:

WEBMETHODS:

We specialize in implementing EDI, EDIFACT, CIDX and RosettaNet using webMethods Integrator.

WEBLOGIC PLATFORM:

What is WebLogic Platform? BEA WebLogic Platform delivers a single solution for developing, integrating, and managing enterprise applications and business processes. Iit allows IT to focus training on a single solution for all applications, with more flexibility in deploying resources across different projects.

BEA WebLogic Platform consists of:

• WebLogic Server (WLS)
• WebLogic Integrator (WLI)
• WebLogic Portal (WLP)

What WebLogic Platform components we have expertise in?

WebLogic Server (WLS): BEA WebLogic Server provides a rock solid foundation for building integrated, enterprise-class applications that share information, deliver services, and automate collaboration among networked companies at Internet volume and speed.

BEA WebLogic Server is a fully featured, standards-based application server providing the foundation on which an enterprise can build its applications. For all of the crucial tasks of application development and deployment-from integrating enterprise systems and databases to delivering services and collaborating over the Internet-the starting place is BEA WebLogic Server.

WebLogic Integrator (WLI): WebLogic Integration is a new unified solution to integrating business systems within an enterprise. WebLogic Integration provides a development and run-time framework that unifies all the components of business integration-business process management, data transformation, trading partner integration, connectivity, message brokering, application monitoring, and user interaction-into a single flexible environment.

WebLogic Integration combines the divergent pieces of the business integration picture, including ERP, CRM, legacy applications, business users, supply chains, and trading partners, by providing a versatile development environment for delivering rapid business integration with simplified production and management.

WebLogic Portal (WLP): WebLogic Portal enables strategic and efficient change by providing an enterprise platform that simplifies the production and management of custom-fit portals. It enables enterprises to deliver process or composite portals that integrate content, applications, and business processes.